Hello, my name is Amber.
And I am not Asian.
I thought that was obvious, but over the course of almost two years now I have had a handful of people ask me if I was indeed part Asian. It's not that I take offense to it, it's just....well, really far off.
I haven't posted anything in a little while, so let me go off on a quick lil tangent:
If you are a telemarketer calling a business and the person you're calling for just happens to be busy everytime you call- IT MEANS THEY DON'T WANT TO TALK TO YOU. I can take a message and direct you to their voicemail as much as you want, but if they haven't called you back within the day or next morning, chances are they don't want your shit.
Case in point:
Three weeks ago I get a phone call at work.
Me: "ITS, this is Amber, how can I help you?"
Tele: "Hi! My name is Asher Miller. I'm calling from Rapid 7 Communications. I had already called the Ruidoso campus and Steve Miller directed me over to the Portales campus. He said I should speak with your IT Drector, Clark. I was just wondering if he was available by chance? We have some upgrades we would like to offer him."
Me:".....just one moment"
I find it incredibly annoying when people feel they have to tell you their life story- All I need to know is who you are, who you're calling with, and what company.
So, I transfer the call and ask Clark if I should take a message. Yes, take a message. Why the director and the managers don't just tell them 'no', don't know. All I'm sure of is no one is intersted in what they're selling.
Long story short, my buddy Asher calls numerous times a day for TWO WEEKS asking for Clark. You'd think he would take a hint when all three receptonists are telling him he's in a meeting or out of the office. And each day I can hear his patience getting thinner.
Finally over spring break, he calls again. I don't have to lie- Clark took the week off for vacation. I tell Asher this and I could practically hear the vein in his eye pop.
Me: "ITS, this is Amber, how can I help you?"
Asher: "Clark please, this is Asher Miller. I believe you guys just got back from Spring Break?"
Me: "no, sir, our spring break started on monday."
Asher: "Oh okay- Clark wouldn't happen to be aorund would he?"
Me: "no, he took the week off for vacation"
Asher: "Oh that is just so typical! I don't believe this."
Me: "Um, I'm sor-"
Asher: "Just what is your job there? What is it you do?"
Me: "I'm a receptionist."
Asher: "Are you CLARK'S receptionist? Is he your boss?"
Me: "No, the administrative assistant is my boss and Clark's receptionist. I'm a work-study student."
Asher: "Oh, you're work-sudy, huh?"
Me: "YES. Would you like to talk with our administrative assistant?"
Asher: "Well I guess so since NO ONE ELSE is around!"
Fuck you, Asher Miller. Fuck you with something hard and sand-papery.
My boss Bonnie talks to him- I don't hear exactly what she's saying but she's using her mom voice. Apparently though she found out exactly what he needed and referred Asher to one of the managers. And the cycle continues.
It's been a total of about a month now and Asher has been calling for one of the managers for about a week and a half. It has gotten to the point where we recognize his number. I won't even take his call- instead I dump him straight to voicemail. I'm sorry, but I don't go to work to be harrassed by irate telemarketers because they can't sell a product. Not my problem. The insane part now is that he's starting to call from a blocked number so we can't screen the call anymore.
I find that creepy.
The moral of the story is- Know when to give up. Asher Miller, you are long overdue.
Peace and Love
Thursday, April 1, 2010
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